The system allows support staff to perform the following actions.
Create, edit and delete reminders
Create, edit and delete reminder notes
Determine if the reminder recipient will receive notifications of either an SMS message, an Email, or both.
Determine when notifications will be sent, i.e. before, on the day, and when overdue.
Perfect for a Human Resources (HR) responsible for following up with members of staff to ensure that they have correct documents and certificates. It also has many other uses as well, especially when recipients of the reminders are customers or suppliers. Sales and Marketing can use the system to set reminders to follow up with Customers and Suppliers.
The business benefits of this reminder system include:
Improved governance - very quickly you can see what is upcoming, due and overdue.
Time-saving - staff are reminded of actions automatically, so no need to keep contacting them manually.
Repeat offenders - provide extra training to help ensure that important business processes get completed on time. Companies might be liable if they do not check documents and they are invalid when an accident occurs.